Services Overview

The remote DBA support is tailored around specific services we offer as part of the individual plans.

Remote DBA support services is essentially an insurance policy for small and medium sized businesses. Several levels of services cover almost all database needs and budget constraints.

All levels of the remote DBA support are built on top of several common components. The foundation of a successful implementation is a complete and comprehensive database and system assessment. This assessment document serves as disaster recovery guide, fundamental system information for any DBA task performed on the system(s) and as a baseline for future system enhances.

Rock solid monitoring is essential to catch small issues before they become a huge problem. That's why we offer SmartScore Infrastructure monitoring with all levels of remote DBA support. There is also a monitoring only option that will provide 24/7 monitoring of your applications. This is the most cost effective solution.

Additional Services

The remote DBA support services are designed to cover all aspects of supporting your applications to keep your business in business.

Due to the concept of the DBAMS service, there is no limit on what we can provide for your business to maximize the availability of your revenue generating application systems.

 


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Services include, but are not limited to:

  • Pro-Active System and Application Monitoring with SmartScore
  • Backup and Backup Verification (Ensuring that backups actually work)
  • Preventative Maintenance
  • Performance Tuning
  • Database Server and Application Patches (OS patches upon request)
  • Training
  • Consulting